Former loyal customer
The SMOK NOVO pods are unusable, spits ejuice in my mouth every five minutes. The staff said just blow out the excess, a few times a day. That’s not normal, I’ve bought this product before, this batch requires being blown out constantly (which is wasteful) otherwise you’re swallowing stuff that’s not even safe to get on your fingers. They said there’s a policy of not replacing pods, I guess they’d rather save a few bucks than keep me as a customer. I’ve been a loyal customer for years, how much hope does a new customer have of getting an issue resolved with hoosier? They don’t stand by their products.
Reviewed by: Daniel Ryan from Rancho Cucamonga on 6/23/2019