Q: Do you guys take returns without receipts?
A: If it was purchased in store, we do not. If it was purchased online, we would still have record of the order. Please let us know what's going on by either giving us a call, or you can use our contact us page and start a ticket. We will help if we can.
Q: I thought that I had asked if the batteries had to be removed to be charged, or if the unit could be plugged in to a cord to charge. I would also like to know if this mod would work well with a Nautilus tank? Thank you so much!!
A: We highly recommend that you always remove batteries and charge them in a separate battery charger.
Yes, the Nautilus tank will work with this device, you will just need to make sure to follow the wattage recommendation on the Nautilus coils.